Vacancy Details


FMN is an equal employment opportunity company and will under no circumstance request applicants to pay money or give any personal items of monetary value to our company or any agency.




  • Work closely with relevant stakeholders and a small team to apply process improvement and reengineering methodologies and principles in identifying opportunities for process and service improvement and catalyzes for continuous improvement to consistently improve the efficiency and effectiveness of the group operations.
  • Support the reinforcement of a winning culture of structured project management by championing process improvement practices and culture.
  • Support various change management programs and, in general, act as an agent of change
  • Interact with all levels of management and be able to document existing processes, manage and analyze data, and recommend enhanced business processes.
  • Maintain inventory of business processes and coordinate updates to the inventory working with relevant teams.
  • Identify opportunities to improve work processes, enhance the quality of service and productivity, and communicate opportunities to relevant stakeholders.
  • Develop and monitor a scorecard and/or tracker to measure the success of process improvement initiatives.
  • Support the development and implementation of policies and procedures necessary to achieve best practice operational processes.
  • Stay abreast of leading practices for business process documentation and execution.
  • Champion process improvement methodologies.
  • Foster a process-based culture via communication, performance management and measurement, knowledge management, and people development.
  • Partner with functional teams to share continuous improvement best practices.
  • Coach functional teams on process improvement practices, drive behavior change and adoption


  • Ensure electronic mapping of processes (and sub-processes) across the Group.
  • Must deploy, own and drive business process management system.  
  • Must Initially drive Business Process Re-engineering and, subsequently, continuous process improvement across the following dimensions: customer ease of doing business with FMN / elevated customer experience, efficiency/productivity gains (incl. turnaround times and cost avoidance), transparency & visibility / lean methodologies.
  • Improve level of stakeholders’ alignment.


  • First degree  preferably in the fields of Engineering, Management, Business Administration, Computer Science, Operations Research, Organisational Behaviour, Mathematics or Finance
  • A master’s degree in any of the above or related fields and/or an MBA would be a plus.
  • Project management qualifications would be a plus


  • Minimum of 5 years of relevant experience with a major manufacturing player or a top-notch management or technology consultancy firm, in business reengineering and continuous improvement projects.


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